Primary Solutions is more than software.  We are a company full of staff members who have been in the industry for years with extensive knowledge. We’ve created this blog as a resource for you.

Our company is devoted to freeing you to serve. Our software, billing and training are designed to make it easier to do your job and to be successful as both a business or board with a passionate desire to support the I/DD (intellectual/developmental disabilities) community. We share that passion and have a team of incredibly experienced staff that are excited to share their knowledge with you.

What will you find here?

  • Guidance on changes imposed by the state and how we can help you adapt
  • Experiential and fresh ideas from your peers
  • Billing tips shedding light on how to maximize your reimbursement and give you comfort when an audit is looming
  • Tips on how to solve issues that every I/DD business will face, such as scheduling, marketing, finance, human resources and working with other agencies
  • Shared ideas on the best uses of technology in your business
  • And more! 

We are here to give back to the community. This blog is one more way we can do that. 

Thank you for being a customer, an advocate, a business partner and a person who has devoted your career to serving others. We blog for you. Our mission, put simply, is freeing you to serve.

Brian Marshall

President – Primary Solutions