Web and Cloud-Based Technology Solutions For County Boards

Compliant Case Notes
NEW INTUITIVE DESIGN! Case Managers can easily enter case notes, seek supervisor approval, monitor caseloads and record travel and documentation time. Built-in validation ensures DODD compliance.

Ohio Individual Service Plan
SSA’s can complete the OISP and assessment, collect team signatures and key forms, seek supervisor approval and transmit plans to DODD. Built-in validation ensures compliance and plans can be shared with providers via OhioDD.net.

Demographic Information
Case managers can access and update individual information like key relationships, forms, PAS, employment, provider information and waiting list assessment. Integrates directly with Intellivue for easy access of individual documents.

Early Intervention
Case note in real-time while in the field with our mobile-friendly platform. Complete and store all 18 EI forms, access family information and complete Title XX billing.

Billing & Financial Management
Gatekeeper’s billing and financial system is the most robust tool for County Board fiscal teams. Manage TCM, Title XX, Local Billing, FSS and much more in this platform. Financial dashboards and automated reporting helps leaders monitor key fiscal metrics.
Case management can be a hard job, but the right tools can help.
The Power of Workflow
Coordinate services more effectively with this powerful task list and case management assistant.
We’re Here To Help
Free Live Support
At Primary Solutions, we believe free live-support is one of the best ways we can help free you to serve. Accessible Monday-Friday from 8am-4pm, one of our knowledgeable Support Specialists is here to help.
Documentation & Videos
Primary Solutions’ customers have access to a robust document and video library accessible directly from their technology platforms.
Training Calendar
We like to make sure our customers have all the knowledge they need. We provide monthly trainings, so your team can stay up to date with the latest information.