County Government

/County Government
County Government2017-12-19T21:24:51+00:00

County staff continuously encounter increasing demands and decreasing resources. Using your time wisely is a necessity!

Our software was designed to help ease your burden by providing technology that makes YOUR life easier.


The flagship product of Primary Solutions, Gatekeeper is now the software of choice for the overwhelming majority of county boards of DD. Gatekeeper was designed specifically for program management of Ohio’s counties, accommodating waiver services and locally-funded initiatives.


Direct Support Staff can now document time entries and service delivery electronically as they work with individuals throughout a shift via this web-based application. Gatekeeper Anywhere reduces staff administrative time with the ability to enter service documentation by individual or for a group.


In addition to offering a complete fund accounting package that accommodates the needs of human services organizations, Infal offers three specialized applications to assist I/DD organizations with program management and billing. is a secure internet portal that improves communication between county boards and service providers. Counties improve efficiency by allowing providers to submit claims, access authorizations, and view payment information electronically.