Home 2017-06-01T12:57:33+00:00

County Government

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Our Gatekeeper, Infal and OhioDD.com applications are tailored…
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I/DD Provider Agencies

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Whether you are looking for software that can grow with your agency…
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I/DD Independent Providers

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You are committed to providing the best care available.
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Continuing Our Commitment
to the I/DD Community

Products

Gatekeeper

Gatekeeper is the software of choice for Ohio’s County Boards of DD, offering an array of interfacing modules for managing waiver services and locally-funded initiatives.

Advisor

Advisor is a user-friendly product with the flexibility to accommodate I/DD providers of all sizes

Anywhere

Direct support staff can document time and service delivery anywhere they work with individuals and groups via this web-based application.

Infal

Infal provides complete fund accounting designed specifically for human services organizations. Infal also offers three specialized applications for I/DD organizations.

Billing

We process, submit and reconcile waiver and supported living claims. Our Audit Specialists help agencies resolve unpaid claims and find money they are owed.

OhioDD.com

OhioDD.com provides efficiency to county boards when providers submit claims, access authorizations and view payment information electronically through this portal.

Latest News from Primary Solutions

Infal Timecards Feature

March 28th, 2017|

Primary Solutions’ Infal timecards and leave requests offer agencies the opportunity to not only reduce paper, but also track leave and time in a more efficient manner. Leave times are available to employees in real time, and timecards may be pulled directly [...]

Freeing You to Serve

March 28th, 2017|

In 2016, Primary Solutions began to work with the Impact Group, a marketing and design agency. Together, working specifically with the Business Development and Executive teams, “Freeing You to Serve” was born in April 2016. This message [...]

Gatekeeper and Advisor

August 26th, 2016|

 Chat Assist expands user support Now it’s even easier to get support quickly. In release 2015.2, Advisor and Gatekeeper introduced ChatAssist. Users can connect with a software support specialist or IT support specialist in real-time [...]